Terms of use and privacy policy

Your shopping and using the Barq Al Haya store means that you agree to all the terms and conditions recorded on the site.

 general information:

Barq Al Haya Store is committed to providing the utmost protection for your personal data, and by accepting the privacy policy for the customers of Barq Al Haya Store website, you allow us to collect, use and disclose your personal information only in accordance with the privacy policy and in a very limited manner. Please note that your personal data will never be sold, used or offered to any party for or without compensation.

The ordering process takes place through the website by opening an account. If you encounter any problem with registration, please contact us through the Contact Us page.

You must register with proper names, and the application will not be considered complete unless a real name is in the receipt box.

All information provided by you must be correct, such as name, address, phone number, and email, to make it easier for us and the delivery representative to quickly communicate with you.

Delay in receiving the shipment within a week from the date of its arrival in your city exposes it to return to the Barq Al-Haya electronic store. If the customer wishes to re-ship it, the customer will bear the cost of returning the shipment and the cost of shipping it again.

You agree to share your information, such as (name, mobile number, and address) with Barq Al Haya Store, for the purpose of serving you as required.

To ensure the accuracy of customer data, we may have to request proof of your identity and place of residence, such as: a copy of your ID card, passport, driver’s license or registration/warranty certificate.